Why was my Super User Tier downgraded?

To keep your Super User Tier and its exclusive benefits, at least one qualifying purchase is required within a 12-month period.

Our system reviews membership status annually. If no qualifying purchases are recorded during that time, your tier may be updated to reflect your recent activity.

We encourage members to make the most of their rewards and exclusive perks throughout the year. If you have any questions about your tier or how to maintain it, feel free to contact our support team here.