Smartwatch Case
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FAQ
How to properly install/remove the Watch case?
What should I do if dust and dirt accumulate inside the Watch case after using it?
How do I prevent bubbles when applying the screen protector?
Does the case make my Apple Watch heavier?
How does the ESR warranty work?
All ESR products are covered by a 12-month warranty. Contact support and we will get back to you within one business day (excluding holidays).
After-sales help
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Smartwatch Case
Select a Model
Set up video
How to video
Video is comming soon
FAQ
How to properly install/remove the Watch case?
Installing the Apple Watch Ultra case requires precise alignment and pressing down firmly due to the raised Crown and metal frame.
Installation
1. Align case on with Crown side first.
2. Press firmly on side opposite of Crown to secure into place.
Removal
1. Remove case from bottom opposite side of Crown.
What should I do if dust and dirt accumulate inside the Watch case after using it?
Follow the instructions on how to remove Watch case from side opposite of Crown to clean the inside.
How do I prevent bubbles when applying the screen protector?
- Clean your watch screen with the kit and dust-removal sticker included to ensure a smooth, bubble-free application.
- After removing the release film, align the screen protector using the alignment guide included and let it adhere naturally.Tip: Apply the screen protector before putting on the case.
- To remove any bubbles, lightly press and push them toward the edges.
Does the case make my Apple Watch heavier?
This metal case will add a little weight, but it’s made from a lightweight aluminum alloy, so the increase is minimal and won’t affect comfort.
How does the ESR warranty work?
All ESR products are covered by a 12-month warranty. Contact support and we will get back to you within one business day (excluding holidays).
After-sales help
Useful?
